Zoom meeting free time upgrade#

You should now be able to sign in to your Zoom app on your computer using your enterprise account.

Find the activation email you received from Zoom if you can’t find it, search your email for “Zoom account invitation” or “please activate your Zoom account.” Click the activation link in that email and follow the activation steps. If your account is still showing “Basic” and you have confirmed that you are using your UA email to log in, sign out of your Zoom account and quit the Zoom app. Zoom used to allow two participants to stay for up to 24 hours in a meeting at a low cost. All meetings hosted by Basic (free) users on all account types will now have a 40-minute duration limit. If you see “Basic,” try signing out of Zoom, then signing back in, making sure to use your UA email. Zoom will change the meeting duration limit for 1:1 meetings hosted by free (non-paying) users on paid accounts to 40 minutes on July 15, 2022. If you see the word “License,” you’re running an enterprise account no further action needed. A small box will appear, with your name and email address.

Has your account been upgraded? To find out, sign in at, then click on the avatar in the top right corner of the screen. Individuals must register for Zoom using their UA emails in order to get the enterprise account.

Zoom meeting free time upgrade#

It’s possible that the upgrade missed a few people, though, such as faculty who signed up for Zoom using their personal email, Google, or Facebook accounts. Last week, the UA System upgraded from basic to enterprise all accounts for people who are currently teaching, using lists provided by Banner and Blackboard Learn. Enterprise accounts under UA’s license, on the other hand, don’t have time limits. If Zoom won’t let you host a session longer than 40 minutes, you probably have a basic account, a free, time-limited account.